The timetable of my European Sleeper train has changed, and it is departing earlier than stated on my ticket. What am I entitled to? And what do I need to do?

Modified on Tue, 6 Jun, 2023 at 3:57 PM

Were you notified before departure about the train leaving earlier? Is your journey now pointless? You may decide not to travel and are entitled to a full refund of your ticket price. This applies to any ticket, whether a Flex Night, Good Night or Easy Night ticket. You can also choose to rebook the ticket for a later date. Request a form via service@europeansleeper. You are not entitled to compensation for any other costs incurred (cancelled overnight stays, train journeys with other transport companies, meetings, etc.).

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