Are there always verbal announcements for passengers with a visual impairment or is this assistance provided in another way?

Modified on Sun, 28 Jan at 5:49 PM

Not every stop will be announced to guarantee passengers a good night's sleep. However, the steward on the train can give you a timely personal warning as your exit station approaches. Before you sleep, please inform the steward of your request. You can also email us at [email protected] no later than 2 days before departure and we'll pass on the request in advance.

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